Sometimes, highly productive leaders “rub people the wrong way” causing distress among coworkers.  Fortunately, with specialized coaching, most abrasive leaders can improve their interpersonal behaviors. They can change course and become the leaders you want and need them to be.

Change Course LLC works exclusively with abrasive leaders. Through specialized coaching leaders gain valuable insight into how others perceive them. In addition, they learn significantly improved people management strategies. The workplace then returns to focusing on its mission rather than the negative behavior of the leader. Change Course LLC is ready to help you learn how to change course for your leader and your organization.

We can help

“I realized I had an opportunity to succeed.”

– The CEO and President of an organization, after meeting his executive coach

Abrasive
Leaders

Abrasive leaders are high performers who excel at technical aspects of their work.  However, they frequently “rub people the wrong way.”  This ongoing destructive behavior causes emotional distress of coworkers and disrupts healthy organizational function. 

Not knowing how else to motivate individuals to higher performance levels, abrasive leaders resort to aggressive management strategies.

Over two decades of research has shown these leaders, with specialized coaching, can learn improved management strategies and enhance their emotional intelligence.

Dr. Laura Crawshaw, founder of The Boss Whispering® Institute, has discovered the most commonly used abrasive behaviors of leaders are condescension, overcontrol, over-reaction, public humiliation, and threats. If you have continued complaints of these types of behaviors, there is a need to intervene. Dr. Tucker can help guide you through the intervention process.

“You don’t really ever know how others see you… I never intended to be that kind of person.  That’s not me… I never saw myself as an aggressive person.  I actually try to avoid conflict.”

– A surgeon, reflecting upon his movement away from abrasive behavior

 

“My lack of emotional intelligence was so evident that, even outside of the cloistered room of VPs, people down the flow chart would see that I was upset, and they were affected.  I never realized that depth of impact until I got back the 360 report from my coach.  I knew then how bad and deep it was…It was not enough to think I could solve this problem on my own or that an apology would do a good job of fixing the impacts of abrasive behavior.  I needed outside resources to help.”

– The CEO and President, reflecting on the impact of his behavior within the organization

“The coach was brutally honest. She put a mirror right to my face… She documented in living color all of the abrasive behavior.”

– A CEO, as he reflected upon his movement away from abrasion

Dr. Tucker’s research determined abrasive leaders can learn more effective management strategies through a specialized coaching method known as Boss Whispering®.

As the leader gains insight into the impact of his or her abrasive behavior as well as the emotions that drive those behaviors, rapid progress can be achieved.

Offer help to your abrasive leader.  The leader, in most cases, can make demonstrative change.